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Social Media News You Need to Know

The social media industry has been very active recently, and a few platforms have shared big news. Both Facebook and Twitter have announced some changes to their businesses. Social media platforms are always changing, and we can often ignore them. It’s usually an updated “terms of agreement,” a new look or some other minor change. This news cannot be ignored and will have a profound impact on the industry as a whole.

Social Media is the New Department Store

To save time and money for both customers and businesses, social media has become the new department store. During the pandemic, companies had to pivot their strategies to fulfill the needs of their customers. The trajectory of buying products in-store was always thought to be dominated by online shopping, but COVID-19 accelerated it to a whole new level. As of 2021, 2.14 billion people purchase items online, which means one out of every four people around you is an online shopper.

Get to Know Your Customer

As marketers or business owners, you’ve probably heard the term “Target Audience.” In all honesty, this term seems cold and technical when in reality that’s the exact opposite of the way you want to interact with your customers. Think of finding your target audience as getting to know your customer.

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